Dissatisfaction with Working Conditions in the New York Bank Essay

Dissatisfaction with Working Conditions in the New York Bank - Essay subjectIt is evidently clear from the discussion that after the recession, all(a) stakeholders of the Bank of New York expected the situation to one shot around and growth to be exponential, which has not been the case. The marketing and customer kick departments are responsible for memory board of old customers and acquisition of unseasoned ones, respectively. These departments fall under the human resource management whose transaction is to find, train, call and retain the best human resource. John Doe is the marketing passenger car for the New York branch of the edge of New York. He is responsible for organizing his team whose work is to attract new customers into the firm. While the customer care department has improved its services and managed to retain a high percentage of existing customers, the marketing manager has failed to organize his team to bring in new ones. At first, John was remarkably effe ctive in disseminating his duties and organizing his team, a task he is failing these days. John has a masters degree in management, a degree he acquired after working in the bank for two years. He sack up successfully organize the marketing team based on his high qualifications and work experience since he has worked in the bank for 4 years. In fact, before the recession, he was doing an admirable job and the bank had new customers flocking it halls terminusing in high profits. When the recession hit, it affected John more than any other employee colleagues suggest that the frugal slowdown gave him time to rethink his career path. The management had observed that the marketing department employees were not achieving their inflexible targets, and few of them even cared close it they seemed to substantiate lost hope in their role at the bank. As observed by all stakeholders, employees in the marketing department always have something to complain about their work, the bank, cust omers and many other aspects of their jobs. Results revealed that all of them are quite demotivated they work just to pay their bills. In addition, all employees in a group that should work as a team for maximum productivity work as separate entities, signifi hind endtly compromise their work due to inefficiency resulting from duplication of efforts. This duplication is beca role of failure in the set communication channels. The management has to do something about the affairs in the marketing department as the disorganization resulting from Johns inefficiency is jeopardizing the future of the bank. The main proposal is for the management to facilitate changes that will result to improved communication, encourage innovation, increased consultation with employees, and high but sustainable efficiency in use of resources. Little communication, or lack of it, among employees and between employees and management, has caused the situation to reach alarming levels. There should be forums w here employees can let the management know about all their concerns on matters affecting them in the workplace, and management should have a way of voicing its concerns while considering employees welfare. Members of the group should work together to encourage bonding, ensuring that each of them feels as part of a team rather than work in isolation. Communication of employees with the management should not happen when the former are receiving absolute orders, it should include consultations before the latter makes far-reaching decisions.